Standard No.:	GB/Z 19579-2012
Chinese Name:	卓越绩效评价准则实施指南
English Name:	Guidelines for the criteria of performance excellence
Professional Classification:	A00 Standardization and Quality Management
ICS Classification:	03.120.10 Quality management and quality assurance
Issued by:
Issued on:	2012-03-09
Implemented on:	2012-08-01
Status:	VALID
Replace:	GB/Z19579-2004 Guidelines for the criteria of performance excellence
Language:	English
File Format:	PDF
Word Count:	14000 words
Price(USD):	(USD)
Delivery:	via email in 1-3 business day

前言 Ⅰ
引言 Ⅱ
1 范围 1
2 规范性引用文件 1
3 术语和定义 1
4 实施指南 1
4.1 领导 1
4.2 战略 3
4.3 顾客与市场 5
4.4 资源 7
4.5 过程管理 10
4.6 测量、分析与改进 12
4.7 结果 14
附录A (资料性附录) 卓越绩效评价准则框架图与评分条款分值表 17
附录B(资料性附录) 卓越绩效评价---从组织概述开始 19
附录C (资料性附录) 卓越绩效评价要素和评分指南 20