Standard No.:	GB/T 22154-2008
Chinese Name:	国际货运代理服务质量要求
English Name:	Requirement on services of international freight forwarders
Professional Classification:	A01 Technical Management
Professional Classification:	GB National Standard
ICS Classification:	03.100.01 Company organization and management in general
Issued by:
Issued on:	2008-07-02
Implemented on:	2008-12-01
Status:	VALID
Language:	English
File Format:	PDF
Word Count:	10000 words
Price(USD):	300 (USD)
Delivery:	via email in 1-3 business day

前言……………………………………………………………………………………………………………………Ⅰ
１　范围………………………………………………………………………………………………………………１
２　规范性引用文件…………………………………………………………………………………………………１
３　术语和定义………………………………………………………………………………………………………１
４　服务质量保证体系………………………………………………………………………………………………２
５　服务环节…………………………………………………………………………………………………………５
６　服务评价 ………………………………………………………………………………………………………１２
７　服务质量的监督 ………………………………………………………………………………………………１３
８　服务改进 ………………………………………………………………………………………………………１３
参考文献 ……………………………………………………………………………………………………………１５